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Edited Date/Time
11/17/ 5:12pm
This thread was inspired by another forum topic, What do you prioritize from an e-bike? Jason floated the question about various performance parameters like range, power, weight, or the ability to use it as a regular non-powered bike, but one big topic seemed to be missing for me. Namely, the ability to access repairs at a reasonable cost outside the first two years of ownership. I've heard horror stories about motors being slightly out of warranty, new motors not fitting on the old mounts, and having to go on the black market to find a half-solution to get an e-bike running again (that may or may not burn down your house).
This thread is not to shame e-bike buyers, it's an honest question from someone who thinks long and hard about the ownership and repair costs of my normal pedal bike and can't imagine the pain of eating an unexpected $ motor or $800 battery replacement. There are a lot of e-bike owners out there, so I'm curious what your perspective on this topic is. I also left options in the poll for people who don't own e-bikes, but still want to get in on the discussion.
DEEP has updated information regarding the eBike Incentive Program. Please refer to the information below for the most up to date eBike program information.
DEEP launched the eBike Incentive Program on June 28, . The eBike Program is currently focused on providing Point-of-Sale (POS) incentives to Connecticut residents who purchase an eligible eBike directly from a participating "brick and mortar" Connecticut eBike retailers.
DEEP received a strong response to this program that shows the significant level of interest in eBikes by people in Connecticut seeking another electrified mobility option around Connecticut&#;s cities and towns.
DEEP budgeted $1.5 million for three years of CHEAPR eBike Program incentives, anticipating $500,000 to be distributed in each year for purchases of eligible eBikes from participating Connecticut eBike retailers.
Round 1 of the eBike incentive program opened for applications on June 28, . As outlined in the eBike Program Terms and Conditions, DEEP closed the application portal ten days later, on July 8, . In total, the program received 6,394 applications, including:
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Applicants for the Voucher+ had three options to choose from to indicate eligibility: (1) residing in an environmental justice community (which in Connecticut means a &#;Distressed Municipality&#; or a census block group where 30% of the population is living below 200% of the federal poverty level); (2) citing categorical eligibility (i.e. participation in another aid program, such as Medicaid, SNAP, or CEAP); or (3) having an income at 300% or less of the federal poverty level. While applicants for the Voucher+ could in theory have met multiple options for eligibility, they only needed to indicate one.
The demand for program funds far exceeded the initial eBike program budget that DEEP identified. To respond to the exceptional demand, DEEP has increased the first year of funding from $500,000 to $750,000. This level of funding for Round 1 will enable the program to issue incentives to the first 500 Voucher+ applicants.
In accordance with the program Terms and Conditions, the program first reviewed and awarded funds to Voucher+ applicants in the order received, until funds were exhausted. As all program funds were exhausted prior to awarding all Voucher+ applications, no Standard Vouchers are being issued in Round 1.
Round 1 applicants began receiving notification emails on July 25, , about their status. Voucher+ applicants who are receiving an award were provided with instructions for redeeming their vouchers, which must be redeemed within ninety (90) days of issuance. Applicants who are not receiving awards were notified that their applications were canceled, they will need to reapply for future rounds and will be notified about the next Round of eBike rebates before it opens.
After the voucher redemption period has ended, DEEP will evaluate the program survey data and follow up with several spot checks to ensure compliance with program requirements. We will also examine incentive levels and work with the CHEAPR board on how to approach our next round of funding for this program.
Sign up to the CT eBike Program mailing list for future updates from the eBike Incentive Program.
Do you have questions about applying for the Connecticut eBike Incentive Program, required supporting documents or program eligibility? The answers to these questions and many others can be found in the resources provided on this page and in our eBike Program Frequently Asked Questions document.
Please contact the eBike Program Administrator, Center for Sustainable Energy (CSE), at 855-704- or for all program inquiries.
Program staff are available from 8 am-5 pm ET to answer your questions, with 24-hour voicemail access.
Sign-up to the CT eBike Program mailing list to receive information and updates about the program! Stay tuned for more program developments.
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